Equipment: IS Lab has a ‘HP 5000 PS’ large format printer, one of the fastest, superior quality printers currently available on the campus. . The supported print resolution is 1200x600 dpi for both color and black prints. The printer is networked to high-end PCs and Macintosh computers in the lab.

Print Media: The printer prints on a variety of print media including Photo Quality coated paper (most popular), Vinyl Banner paper and Studio Canvas. We use quality outdoor UV inks (pigment-based) for enhanced lightfastness. We usually use 42” wide media roll (up to 100’ in length) for printing. We can also print on custom type and size of media, provided it not more than 42” wide (any length) and is compatible with the printer.

Staff support: The IS lab has dedicated staff to assist you in printing. While walk-ins are welcome between 9 am to 4 pm Monday through Friday, we encourage you to call us in advance and fix an appointment for printing. We help you with checking your file for size, margins, fonts and layout. We shall inform you about any expected problems with printing and suggest ways to fix them. We don’t print any test prints, however, we can generate a fairly accurate preview of you poster/banner before printing.

If you bring your file(s) to the IS Lab in person, be prepared to spend 5-15 minutes with us to check your file thoroughly before we send it to the print queue.

The things that the IS lab staff can not do for you are:
- Create a poster/banner for you
- Make major corrections to the contents of you poster /banner
- Trim or mount you poster/banner.

Turn-around time: The turn-around time for a printing Job varies depending upon the size and type of your file, number of jobs in the queue sometimes on the availability of the printing assistance staff. The maximum expected turn-around time for a print job is 48 hrs, however we try and process each printing job as soon as possible and our average turn-around time is usually less that the maximum stipulated time. If you like we can can give you a call/ send an email when your poster is ready for pick up.

Printing Cost and Payment Options and Pick up: The cost for printing on photo quality /coated media is approximately $4.55 per sq. ft. of printed area. For inquiring printing cost on a different media, please contact us at 480-965-6739 .

After printing we shall prepare an invoice for your job and deliver your poster to the Customer Assistance Center, Room 202 - Computing Commons for pick up. You can choose to pay in cash, by personal check or a PO (Purchase Order). For more information on payment options contact the Customer Assistance Center ph. (480)-965-5939. Billing questions can also be be directed to helpdesk@asu.edu . PO's should be made out to COMPUTING, XJ2-2190.

Supported File formats and Sizes:We support the following most frequently used formats for large size printing:

If you like a file in any other format to be printed, you’ll have to convert it in to portable document file (*.pdf) for us to be able to print it. Please see step-by-step instructions on how to generate PDF files.

* To print a PowerPoint file of a greater length, we usually convert it to a PDF file and scale it by a certain percentage to print it to the size you desire.